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Postage Rates & Returns Policy

At this time I only ship to mainland UK.
For all orders, unfortunately we are at the mercy of Royal Mail and the courier companies
The majority of time I ship using Royal Mail 2nd class at £3.50. For larger parcels over 2kg the cheapest option is a national courier.
I have done my best to keep shipping as low as possible and in the majority of cases your shipping will be the same whether you order 1 item or 5 so stock up the gift cupboard and order in bulk! Shipping is by weight and will be calculated upon checkout. You will have the opportunity to check the shipping cost prior to completing checkout.
Shipping Rates
0.1 to 1.9kg £3.50
2.0kg plus £7.50 or free for orders over £30
We have a 14 day return policy as follows.
Where goods are faulty please make contact with me via email or telephone to discuss the best course of action. Your custom is important to me and I will always try and accommodate your wishes.
Where faulty goods are returned to me, a full refund will be made upon receipt plus I will reimburse any postage costs you have incurred. There may be occasions where I send a duplicate out to you without a return. This is at my discretion and will be with your agreement.
If you decide you just do not want the item then I will accept a return within 14 days and will refund upon receipt of the undamaged item but the refund will not include your postage costs or mine.
I try to be fair but I do have a pawsome business to run.
Making Dogs Lives Better
One Woof at a Time